Why was I charged?

If you signed up for a Subscription through a third party that bills you directly, you may find billing information about your Think Advanced subscription by visiting your account with the applicable third party.

Also, our Terms and Conditions Policy States (see clause 7):

1.     Unless you cancel your Subscription Plan, it will be automatically renewed at the end of each Subscription Period for an additional Subscription Period. You may terminate your Subscription Plan via your Think Advanced account prior to the renewal date, or as otherwise provided by us or one of our third-party billing partners. For Subscription Plans purchased through Apple, PayPal, Google Pay, AfterPay, ClearPay, or any other approved third-party markets, you must cancel via your marketplace account at least 24 hours prior to the renewal date. If you do not cancel your membership by the specified date, it will be automatically renewed, and your account or credit card will be charged for the subsequent Subscription Period.

2.     Cancellation of your auto-renewal will be effective only at the end of the current Subscription Period, and you will retain access to the Think Advanced Service until the end of the relevant Subscription Period. Customers who cancel during a Subscription Period will not receive pro-rata refunds. For Subscription Plans purchased through Think Advanced approved marketplaces, you can also find out more about managing auto-renewing subscriptions by visiting the webpage of the relevant marketplace. We do not provide any information regarding any marketplace's terms and conditions (see clause 10).

To learn more about our terms and conditions, please use the button below: